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Posted by on January 22, 2025 — Updated on January 22, 2025
Mindbody charges a processing fee for transactions, typically ranging between 2.75% and 3.5%+ per transaction, and sometimes a Mindbody marketing fee of up to 20%.
So, if your are wondering what percent does Mindbody take then the answer is that it varies depending upon the type of transaction. These fees apply to credit card and ACH payments processed through the Mindbody platform, in addition to any monthly subscription costs, and then an additional Mindbody marketing fee of up to 20% can be charged. For fitness businesses processing a high volume of transactions, these fees can add up significantly over time.
| Cost Aspect | Mindbody | Exercise.com | Notes |
|---|---|---|---|
| Transaction Fees | 2.75%–3.5%+ per transaction | Transparent, customizable pricing | Mindbody’s fees can be high for small businesses |
| Monthly Subscription | $129–$599+ depending on the tier | Affordable and scalable plans | Exercise.com scales with your business |
| Additional Fees | Possible integration and setup fees | No hidden fees | Mindbody may charge for certain add-ons |
Mindbody’s transaction fees and additional costs can significantly impact your bottom line (and if you check out the guide to Mindbody pricing, you can see that there are a LOT of additional Mindbody fees lurking). For a more cost-effective solution, consider the best Mindbody alternative for fitness.
With transparent pricing and comprehensive tools, Exercise.com is the ideal platform for managing and growing your fitness business. Schedule a demo today to see how the best gym credit card processing software and the best gym POS software from Exercise.com can save you money while enhancing your operations.
Mindbody’s transaction fees depend on factors such as the payment method (credit card or ACH) and the pricing tier your business is subscribed to. These fees are charged on top of monthly subscription costs, which range from $129 for basic plans to $599+ for advanced plans.
For fitness professionals seeking to minimize transaction fees, the best Mindbody alternative for fitness offers customizable payment options with transparent pricing.
Mindbody takes various percentages as commissions, depending on the type of transaction and service. The Mindbody marketing fees apply to each sale made through the Mindbody app using marketing tools. This fee is charged to the subscription and appears on the subscription invoice. Here’s a chart summarizing the key percentages:
| Type of Commission | Percentage |
|---|---|
| New Client Discovery | 20% (capped at $30) |
| Standard Staff Commission | 10% |
| Promotional Staff Commission | 2% |
While Mindbody offers a widely-used platform, Exercise.com stands out as the superior choice for fitness businesses for several reasons:
By choosing Exercise.com, fitness professionals can avoid the high commissions and limitations of Mindbody while benefiting from a more comprehensive, customizable platform designed to enhance both client satisfaction and business efficiency.
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For smaller gyms or boutique studios, transaction fees can significantly reduce profitability, especially for businesses with high transaction volumes. A business processing $20,000 in credit card payments monthly could pay $550–$700 in Mindbody fees alone.
Mindbody’s platform often requires additional fees for integrations or advanced features, which may not be included in the base subscription. These extra costs can be a challenge for businesses on a budget.
Understanding your total Mindbody costs is crucial for financial planning. The best gym management software provides transparent pricing and scalable plans to ensure businesses only pay for what they need.
For fitness businesses concerned about high transaction fees and hidden costs, Exercise.com offers an affordable, scalable, and transparent solution. Here’s why it’s the best choice:
