How can we help?

Categories

• Family Sharing

  • How do I book a session for my dependent?
  • How do I log in as a dependent?
  • Family Sharing Payment Methods

• Business Account Support

  • Onboarding Phases, Calls, & Timeline
  • Setting Up Your Business/Account Profile
  • Web Platform and App Branding Basics

• Personal Account Support

• Billing Help

  • How do connect a bank account for billing?
  • How do I verify client bank accounts with Plaid?
  • How do I add a credit card to a client’s account?

• Web Site & Account Help

  • How to Contact Support
  • How do I Change my Password?
  • Reporting Bugs or Problems to Tech Support

• Workout Plans

  Creating, editing, and managing your plans

  • How do I add benchmark routines?
  • How do I charge a client when adding them to a plan?
  • How do I swap all exercises in a workout plan?

• Workouts

  • How do I add scoring to a workout?
  • How do I pull in clients’ most recently logged data for an exercise when logging a workout on the web platform?
  • How do I access my Summer Circuit Shred workouts?