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Ability to Edit their Own Emails

Ability to Edit their Own Emails

Posted by Support Team on May 8, 2025 — Updated on May 8, 2025

Enhance employee training by empowering trainers to customize their email communications effortlessly

1. Introduction

This guide will walk you through the process of editing emails within the application, enabling trainers to tailor messages to their audience effectively.

Introduction

2. Here you can see the “Name”, “Subject” and “Date Created”

Here you can see the “Name”, “Subject” and “Date Created” of a email template.

Here you can see the 'Name', 'Subject' and 'Date Created'

3. Here you can search for a specifc email

Here you can search for a specific email template.

Here you can search for a specifc email

4. Click on the email template desired.

Select the email template you’d like to edit to access the editing section.

Click on the email template desired.

5. Here is the “Name”

Here is the “Name” of the email.

Here is the 'Name'

6. Here is the “Subject”

The “Subject” field can be edited. Notice that {{wl_brand}} is the name of your platform.

Here is the 'Subject'

7. Then we have “Description”

The description field contains the email’s content. You can enhance it by adding images and URLs, and feel free to modify the text as needed.

Then we have 'Description'

8. Edit description

To update the description, simply modify the designated field accordingly.

Edit description

9. Edit HTML

To edit the description using HTML, simply check the box and proceed with your modifications.

Edit HTML

10. Click “Edit HTML Content Directly”

Proceed with the editing.

Click 'Edit HTML Content Directly'

11. The “Preview”

In the preview, you can see how the email will appear to the recipient.

The 'Preview'

12. The “Preview with Custom Variable Values”

Preview the email draft featuring customizable variables. You can incorporate these elements based on your specific requirements.

The 'Preview with Custom Variable Values'

13. The “Variable Names”

Here you can visualize the variable names. With their respective name and description.

The 'Variable Names'

14. Click “Save Template”

Save the template.

Click 'Save Template'

15. Click “History”

Access the email template history.

Click 'History'

16. Click “Delete”

To delete an email template, please be aware that this action is irreversible. Once deleted, the email template will be permanently removed.

Click 'Delete'

17. Click “Back to Email List”

Return to the email list.

Click 'Back to Email List'

This guide covered the steps required for trainers to edit their emails, from accessing email notifications to customizing templates and reviewing previous versions. Empower trainers to personalize communications and streamline the training process efficiently.

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