SupportReportsActive Users Report

Active Users Report

Support Team

Posted by Support Team on February 24, 2021 — Updated on September 6, 2025

Learn how to access the Active Users Report to monitor how frequently users engage with your app or web platform.

1. Click “Account”

Click 'Account'

2. Click “Reports”

Click 'Reports'

3. Click “Client Reports” to expand

Click 'Client Reports'

4. Active App and Web Users Report

Under Client Reports, click “Active App and Web Users” report.

Active App and Web Users Report

5. Apply filters

Apply filters

6. Click “Refresh Report”

Refresh the report to ensure you are viewing the most current data available.

Click 'Refresh Report'

7. View generated report

View generated report

The guide covered accessing “Active App and Web Users” report. The report shows how often users use the app or web platform.


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