SupportWeb Site & Account HelpHow do I cancel my PRO membership?

How do I cancel my PRO membership?

Support Team

Posted by Support Team on September 10, 2020 — Updated on August 23, 2025

Because PRO membership is a pay-as-you-go plan, you are free to cancel your subscription at any time without any cancellation fees or additional costs. 

However, if you have a problem with your account and need assistance or if we can improve your Exercise.com experience in any way, please contact us, and we will do our best to help!

If you wish to cancel your PRO membership, you can follow the steps below:

1. Introduction

This guide will walk you through each step to ensure a smooth cancellation experience.

Introduction

2. Click here

Navigate to your account settings to begin managing your subscription.

Click here

3. Click “Billing Information”

Select the “Billing Information” section to access your payment and membership details.

Click 'Billing Information'

4. Click “(cancel)”

Locate the subscription and choose the “Cancel” option to initiate the cancellation process for your PRO membership.

Click '(cancel)'

5. Click “Yes, take me to the cancellation page”

Confirm your intent by selecting “Yes, take me to the cancellation page” to proceed further.

Click 'Yes, take me to the cancellation page'

6. Select the reason for canceling.

Identify and select the reason to provide specific feedback about your cancellation.

Select the reason for canceling.

7. Click “Yes, Please Cancel”

Finalize the cancellation by clicking “Yes, Please Cancel” to officially end your PRO membership.

Click 'Yes, Please Cancel'

This guide walked you through the steps to cancel your PRO membership, including accessing billing information, confirming cancellation, providing feedback, and completing the process.

If you need further assistance or have any questions about your subscriptions, please contact us at any time


Support TeamSupport Team
- Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!