SupportFamily SharingHow do I charge a manager for a dependent’s package?

How do I charge a manager for a dependent’s package?

Support Team

Posted by Support Team on January 26, 2021 — Updated on November 19, 2025

With the Exercise.com member management tools, you can charge a manager for a dependent’s package by adding the package to the dependent’s account and selecting the appropriate shared payment method. This guide walks you through each step.

1. Navigate to the Accounts Section

Click the Accounts section to access user profiles.

Screenshot showing how to navigate to the Accounts section

2. Select the Dependent’s Account

Click the dependent’s account to open their profile.

Screenshot of selecting the dependent’s account

3. Open the Packages Tab

Click the Packages tab to view existing packages.

Screenshot of the Packages tab

4. Initiate Adding a New Package

Click Add Package to create a new package for the dependent.

Screenshot showing Add Package button

5. Select a Package

Click the plus icon next to the package to add it to your bag.

Screenshot of selecting a package

6. Review Items in Your Bag

Click 1 Item in Bag to review the items you selected.

Screenshot of reviewing items in bag

7. Proceed to Checkout

Click Proceed to Checkout to begin the payment process.

Screenshot of Proceed to Checkout button

8. Select the Manager’s Payment Method

If the manager shares their payment method with the dependent, select that saved payment option.

Screenshot of selecting the manager’s payment method

9. Review the Order Details

Click Review Order to verify the package and payment information.

Screenshot of reviewing the order

10. Confirm the Charge Amount

Click Charge to authorize the payment for the package.

Screenshot of confirming the charge

11. Open Payment Details

Click Payment Details to access transaction information.

Screenshot of Payment Details page

12. Access the Charges Section

Click Charges to view all related charges for the account.

Screenshot of Charges list

13. View Charges

The manager account will be listed under the package subscription and under charges.

Screenshot of viewing charges

Conclusion

You have successfully charged a manager for a dependent’s package by adding the package, reviewing the order, and processing the payment. For more guidance, see related articles such as How to Add a Package to a Client and Billing Overview.


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