Support Services
How do I charge a service cancellation fee?

How do I charge a service cancellation fee?

Posted by Support Team on December 17, 2020 — Updated on December 17, 2020

Within ourĀ Gym Management Software, you have the ability to charge a service cancellation fee.

Starting from the ā€œScheduleā€ tab on your Dashboard, follow the step-by-step instructions below to learn how to use this feature.

cancellation

Step-by-Step Guide:

Step 1: Select “Manage Services” from the drop-down list and create or edit a service.

edit service

Step 2: Enter an amount in the Cancellation Fee box.

enter fee

Scroll down and click on the “Save” button.

Step 3: You can charge a client the cancellation fee from the session by clicking on the “Mark Late Cancel With Fee” link.

session

Now, you can charge service cancellation fees!

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
FollowĀ us:
Company
Start Here
Copyright Ā© 2025 Exercise.com
Made with ā¤ļø at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA