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How do I charge a service cancellation fee?

How do I charge a service cancellation fee?

Posted by Support Team on December 17, 2020 — Updated on June 14, 2025

Within the platform, you have the ability to charge a service cancellation fee.

1. Click “Schedule”.

Click 'Schedule'.

2. Click “Services”.

Click 'Services'.

3. Create new or edit a service.

Create new or edit a service.

4. Enter an amount in the Cancellation Fee box.

Enter an amount in the Cancellation Fee box.

5. Save service.

Scroll down and click the “Save Service” button to save the changes.

Save service.

6. Mark Late Cancel With Fee.

You can charge a client the cancellation fee from the session by clicking on the ā€œMark Late Cancel With Feeā€ link.

Mark Late Cancel With Fee.

Now, you can charge service cancellation fees!

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