ClassPass Overview

Support Team

Posted by Support Team on February 16, 2025 — Updated on November 20, 2025

With the ClassPass integration on your fitness business management software, you can connect your Exercise.com for Business account to ClassPass and choose which locations, sessions, and staff members are available to ClassPass users. This guide walks you through how to set up and manage your ClassPass integration.

1. Go to Account Settings

Click “Account” to open your account settings.

Screenshot showing where to click Account to access settings.

2. Click “Connected Apps”

Select “Connected Apps” to view the integrations available for your account.

Screenshot showing Connected Apps tab.

3. Connect ClassPass

Click “connect ClassPass” and follow the steps to connect your existing ClassPass account. After connecting, you’ll be able to choose what to make available to ClassPass users.

Note: Only sessions on a recurring schedule will appear in ClassPass.

Screenshot showing the Connect ClassPass option.

4. Open the Schedule Menu

Click “Schedule” to view your session and location options.

Screenshot showing Schedule tab.

5. Click “Locations”

Select “Locations” to manage your ClassPass-enabled locations.

Screenshot showing Locations tab in Schedule.

6. Choose a Location to Edit

Click the location name you want to update.

Screenshot showing list of locations to choose from.

7. Edit the Location Settings

Click “Edit location” to update the location details.

Screenshot showing Edit location button.

8. Enable ClassPass for the Location

Locations are not connected to ClassPass by default. Turn on the ClassPass setting for any Location you want to sync.

Screenshot showing ClassPass toggle inside Location settings.

9. Confirm the Published Location Address

The address on this page is what ClassPass users will see when booking sessions with your business.

Screenshot showing location address field.

10. Save Your Changes

Click “Save” to update your location settings.

Screenshot showing Save button for location changes.

11. Return to Account Settings

Click “Account” to return to your main account menu.

Screenshot showing Account menu option.

12. Go to the Trainers Section

Click “Trainers” to manage which staff members appear in ClassPass.

Screenshot showing Trainers tab.

13. Select a Trainer to Manage

Click a trainer’s name to open their profile.

Screenshot showing trainer list to choose from.

14. Open Management Options

Click “Manage” to adjust settings for that trainer.

Screenshot showing the Manage button for trainer options.

15. Manage Trainer Visibility in ClassPass

Staff members are synced to ClassPass by default. If you don’t want a trainer to appear in ClassPass searches, turn off the “Allow in ClassPass” setting in their staff account options.

Screenshot showing Allow in ClassPass toggle for trainers.

This guide covered how to connect your Exercise.com for Business account with ClassPass, enable locations, and manage which staff members can appear in ClassPass. Now your business can offer sessions to ClassPass users while keeping full control over location visibility and trainer availability.

For more help, see related guides such as ClassPass Overview and Managing Your Locations.


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