Support Gantner
How to Connect to Gantner and Set Up a Device

How to Connect to Gantner and Set Up a Device

Posted by Support Team on July 25, 2025 — Updated on August 25, 2025

In this guide, we will walk you through the steps to Connect to Gantner and set up a device for Door Access on your Exercise.com for Business account.

1. Click the Arrow to expand the “Account” menu.

Start by clicking the Arrow to expand the “Account” menu on your Dashboard.

Click the Arrow to expand the 'Account' menu.

2. Click “Connected Apps”.

Select the “Connected Apps” option in the side menu.

Click 'Connected Apps'.

3. Find gantner on the list of Connected Apps.

Scroll to find the gantner app on the list of available Connected Apps.

Find gantner on the list of Connected Apps.

4. Click the “Connect Gantner” link.

Click on the “Connect Gantner” link to get started.

Click the 'Connect Gantner' link.

5. Click the link to set up your Access Devices.

Once you’re connected, you’ll see a link to set up your devices. Click that link to navigate to your Access Devices page.

Click the link to set up your Access Devices.

6. Click “Access Devices”.

You can return to this page any time by clicking on the “Access Devices” tab on the Customize Platform page.

Click 'Access Devices'.

7. Click the Add button.

Click the Add button to set up a new device, or you can edit an existing device.

Click the Add button.

8. Set up your device name and access token.

You can give your device a name, and set the Access Token here.

Set up your device name and access token.

9. Plug in the Article Number from your device as the Device ID.

Next, you will need to plug in the Article number for your device as the Device ID

Plug in the Article Number from your device as the Device ID.

10. Find your Article Number in the G7 Configuration menu.

To find the Article Number on your G7 device, open the configuration menu by swiping the letter “M” on the screen and then entering your PIN. Look for the Article number on the device info page.

Find your Article Number in the G7 Configuration menu.

11. Enter the Article Number in the “Device ID” field, and save your settings.

Enter the Article Number in the “Device ID” field, and save your settings.

Enter the Article Number in the 'Device ID' field, and save your settings.

12. Note your Access Token and Server address link.

Once you’ve saved your settings, you will need your Access Token and the Server address link displayed on this page to finish your setup.

Your Server address link will look like this: example.yourwebsite.com/gantner

Note your Access Token and Server address link.

13. Find the device IP Address in the G7 Configuration menu.

To find the IP address for your G7 device, open the configuration menu by swiping the letter “M” on the screen and then entering your PIN. Then tap to the arrow to page 2 of the Device Info.

Find the device IP Address in the G7 Configuration menu.

14. Navigate to the device IP address in your web browser.

Navigate to the device IP address in your web browser, making sure your gantner device is on the same network as the browser you are using.

Navigate to the device IP address in your web browser.

15. Sign in with the Username and Password for your gantner device.

This IP address will take you to the Gantner web interface, where you can sign in with the Username and Password for your gantner device.

The default Username and Password are in your Gantner setup guide. Please make sure to update the Username and Password for security.

Sign in with the Username and Password for your gantner device.

16. Click on “Device Configuration”.

Click to expand the Device configuration menu on the Gantner web interface Dashboard.

Click on 'Device Configuration'.

17. Click on “External Webserver”.

Click on the “External Webserver” menu item.

Click on 'External Webserver'.

18. Save your Server address and Access token.

Enter the Server address and Access token from your Access Device settings page, and make sure to save your changes.

Save your Server address and Access token.

19. Test a barcode scan.

Now your Gantner device is ready to scan barcodes! Each client has a Barcode Number assigned to their profile, and they can scan their barcode from the app to unlock your device. Their scan activity will be recorded in the Events tab on their client profile.

Make sure the client has unlock privileges via a Gantner-enabled package before scanning.

Test a barcode scan.

This guide covered the steps for connecting a Gantner device for door access in the Exercise.com for Business platform.

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
Follow us:
Company
Start Here
Copyright © 2025 Exercise.com
Made with ❤️ at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA