SupportLinksHow do I customize my signup links so that clients are assigned to a sub-trainer automatically?

How do I customize my signup links so that clients are assigned to a sub-trainer automatically?

Support Team

Posted by Support Team on September 10, 2020 — Updated on October 6, 2025

With Exercise.com’s Staff Management tools, you can organize your team and assign clients automatically to sub-trainers. This guide shows you how to create a signup link that assigns new clients to a specific sub-trainer without manual setup.

This is a quick and easy way to make sure new clients are automatically connected with the right trainer when they join through your link.

1. Go to the Account tab of your Dashboard and scroll down to Trainers.

From your Account tab, scroll down to the Trainers section.

Trainers tab under Account section

2. Click the name or username of the sub-trainer you want to assign clients to.

Click the sub-trainer name

3. Copy the Sub-Trainer’s ID number from your browser’s address bar.

Sub-Trainer ID in browser address bar

4. Insert the Sub-Trainer ID into your custom signup link.

Now that you have the Sub-Trainer ID, you can modify your “Join” link to include it. Your link should look like this:

https://www.exercise.com/trainers/YOUR_USERNAME/join?sub_trainer_id=IDNUMBERHERE

Replace YOUR_USERNAME with your Exercise.com username and IDNUMBERHERE with the sub-trainer’s ID number.

Now, any client who signs up using that link will automatically be assigned to the correct sub-trainer. You can share this link on your website, emails, or social media to streamline client onboarding.

By setting this up, you save time and ensure that new clients are connected with the right trainer from the moment they join your platform.


Support TeamSupport Team
- Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!