Posted by on August 15, 2025 — Updated on August 17, 2025
This feature allows administrators to add HQ staff members, assign their roles and permissions, and manage their responsibilities within the platform.
In the “Account” tab, click Trainers to access and manage staff settings.
Click “Add New Staff Member” to add a new staff member to the platform.

Access the staff member’s details form to begin entering their information, then complete all the required fields to add the new staff member.

Identify the Platform Assignment section to allocate the staff member’s responsibilities.

You may also customize your HQ permissions (Dashboards, Reports, Sites, Data Load – Manage, Data Load – Send, Staff Management, Corporate Settings, Login to Sites) and assign an account role to your sub-trainer.

Confirm and finalize the addition of the new staff member by clicking the “Add Staff Member” after entering all the required information.

Once the new staff member is added to the list, you can manage, clone, or delete them by clicking the three-dots menu to display the available options.

Select and click a staff member from the list to access and manage their details.

In the Staff Profile, only three tabs should be available: Profile, Permissions, and Event Log.

This guide walked you through adding a new HQ staff member, from accessing the Trainers section to entering personal details, assigning regional responsibilities, and finalizing the staff profile.