SupportFranchise FeesHow to Charge Franchise Fee Payers for Platform Fees

How to Charge Franchise Fee Payers for Platform Fees

Support Team

Posted by Support Team on October 23, 2025 — Updated on October 26, 2025

With the Exercise.com Payments platform, you can easily charge franchise fee payers for platform fees directly within your business account. This article explains the steps you’ll follow.

1. Access Account Section

Click the arrow menu next to the Account tab to reveal additional tabs.

Click the Arrow Menu.

2. Select Franchise Fees Option

Click “Franchise Fees” to open the franchise fee management area.

Select the Franchise Fees Option.

3. Open the Payers Tab

Click “Payers” to view and manage all payers.

Open the Payers Tab.

4. Select the Franchise Fee Payer

Click a specific payer to open the details for that franchise fee payer.

Select the Franchise Fee Payer.

5. Assign Platform

Select the sites you want to include from the Assigned Platforms field.

Assign Platform.

6. Save the Platform Assignment

Click “Save” to confirm the platform assignment changes for the fee payer.

Save the Platform Assignment.

7. Click Fee Payouts

Click “Fee Payouts” to proceed with initiating the payout process.

Click Fee Payouts

8. Select the Specific Platform Account

Select the specific platform account for payout initiation.

Select the Specific Platform Account.

9. Start the Payout Process

Click “Start Payout” to begin charging the franchise fee payer for platform fees.

Start the Payout Process.

10. Confirm the Payout Initiation

Click “Initiate Payout” to finalize and process the platform fee charge.

Confirm the Payout Initiation.

You have successfully charged franchise fee payers for platform fees by assigning platforms and initiating payouts. This process ensures your franchise partners are billed accurately for platform usage. Learn more in How to Manage Franchise Fees.


Support TeamSupport Team
- Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!