How to Connect to Intercom
Posted by
Support Team
on
April 6, 2021
ā Updated on
May 30, 2025
Please ensure that the Intercom feature flag has already been enabled.āØIf it hasn’t been enabled yet, you may reach out to Exercise.com Support to request activation before proceeding.
Hereās how to connect to Intercom, starting from the “Account” tab of your fitness business management Dashboard.
The new Intercom integration feature is designed for businesses seeking to enhance customer communication.
Part 1: Connect Intercom via Platform Dashboard
1. Connected Apps
Logged in as a trainer, go to the Account section and click on the “Connected Apps” tab from the expanded menu.
2. Connect Intercom
Click on the āConnect Intercomā link.
3. Intercom ID
Enter your Intercom App ID and any other required information. Click āSaveā to connect Intercom.
By following this guide, you will successfully connect Intercom to your platform.
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