SupportAssessmentsHow to Link a Completed Lead Assessment to an Existing Account

How to Link a Completed Lead Assessment to an Existing Account

Support Team

Posted by Support Team on December 1, 2025 — Updated on December 1, 2025

In this guide, we’ll show you how to link a completed lead assessment to an existing client account in your fitness business management software. This process helps you keep assessment data organized and ensures each client’s results are stored in the right place.

1. Click the Arrow Menu

Click the arrow menu next to the Accounts tab to reveal additional tabs.

Arrow menu next to the Accounts tab

2. Select the Assessments Tab

Scroll down and click “Assessments” to view all assessment-related options.

Assessments tab in the Accounts menu

3. Access Completed Lead Assessments

Click “Completed Lead Assessments” to see all finalized lead assessments.

Completed Lead Assessments page

4. Open Assessment Options

Find the completed lead assessment and click the three-dot menu to open additional options.

Three-dot options menu for a completed assessment

5. Choose Attach to Existing Account

Click “Attach to Existing Account” to begin linking the assessment to a client.

Attach to Existing Account option

6. Select the Client

Click “Select Client” and choose the existing account you want to link with the assessment.

Select Client modal

7. Confirm Client Selection

Click “Confirm” to finalize the client selection for the assessment attachment.

Confirming client selection

8. Navigate to the Accounts Section

Click the “Accounts” tab to access the list of client accounts.

Accounts tab

9. Select the Client Account

Select the client account by clicking their email address to view their details.

Client account details

10. Open Client Assessments

Click “Assessments” to view all assessments linked to this client.

Client assessment tab

11. View Client Assessment Records

Review the client’s completed assessment to confirm that the correct assessment has been linked to the account.

Client assessment record

You have now successfully linked a completed lead assessment to an existing client account. This helps keep your assessment data organized and ensures all client records stay up-to-date. For more guidance, see related articles like How to Create an Assessment and How to Manage Client Assessments.


Support TeamSupport Team
- Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!