SupportEnterpise Multi-Location SetupHow to Transfer Clients to Another Site

How to Transfer Clients to Another Site

Support Team

Posted by Support Team on November 9, 2025 — Updated on November 9, 2025

With the Exercise.com Member Management feature, you can easily transfer clients between locations right from the Client View. This makes it simple to manage clients across multiple business locations while keeping all their data intact.

In this guide, you’ll learn how to select clients, access the transfer settings, and choose a new location. This process saves time and ensures your client records stay accurate without needing to recreate profiles or data manually.

1. Click the “Accounts” Section

Click the Accounts section from your Dashboard to start the transfer process.

Accounts section on the dashboard highlighted.

2. Select Clients

Select one or more clients by checking their boxes to access the transfer options.

Note: When you use Select all on pages (x) in Bulk Manage, the option to transfer clients to another location will not be available.

Selecting clients in Bulk Manage.

3. Open the Bulk Manage Menu

Click the three-dot menu in Bulk Manage, then choose Transfer to Another Location from the available options.

Bulk Manage menu options showing Transfer to Another Location.

4. Choose “Transfer to Another Location”

Click Transfer to Another Location to open the transfer settings window.

Transfer to Another Location option highlighted.

5. Select a Location

From the Choose Location dropdown, select the destination location where you’d like to move your selected clients.

Choose Location dropdown for selecting destination location.

6. Click “Transfer” to Complete the Process

Click Transfer to confirm your action. Once confirmed, the selected clients will move to the new location instantly, keeping all existing data and settings intact.

Confirming client transfer to a new location.

You’ve successfully transferred clients to another location using the new Client View. This helps keep your client records organized and ensures each client is assigned to the correct location — all within your Exercise.com platform.


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