How do I manage a group member?

With Exercise.com’s Online Groups, you can quickly manage each member’s access and settings. Here’s how to access your Trainer Dashboard Groups tab and manage a group member’s access, including how to:

• See what workout plans a group member can access.
• See what resources a group member can access.
• See which workout plan will be released next to a group member.
• Adjust the member’s signup date.
• Remove the member from the group — immediately or on the next bill cycle.

This tutorial guides you through managing a group member within the Exercise.com application.

1. Go to the Groups tab.

Click Groups to open the group management area.

2. Open the group options menu.

Click the three-dot icon next to the group you want to manage.

3. Click “View Group”.

Open the group details page for the group you want to manage.

4. Click “Members”.

Use the Members tab to manage individual people in the group.

5. Click “Manage” next to a member.

Open a specific member’s settings and permissions.

6. Change Signup Date.

Click Change to adjust the signup date and control which time-released plans the member receives.

7. Manage the member’s subscription.

Click Manage Active Subscriptions to review or update their active subscriptions.

8. View workout plans available to the member.

See the linked list of workout plans the member can access.

9. View resources available to the member.

See the linked list of resources the member can access.

10. See the next scheduled workout plan.

Review the name and date of the next workout plan scheduled to be released to the member.

11. Remove a member from the group.

Choose whether to remove the member Immediately or On Next Bill Cycle, based on your policy.

12. Return to the Members list.

Click Back to Members to return to the list and continue managing others.

You’ve successfully managed a group member by reviewing access to plans and resources, adjusting signup dates, updating subscriptions, and handling removals. This helps you keep groups organized and members on the right content schedule.