SupportServicesHow to Set a Per Service Cancellation Policy

How to Set a Per Service Cancellation Policy

Support Team

Posted by Support Team on March 9, 2024 — Updated on June 1, 2025

Learn how to customize a per-service cancellation policy.

Link

1. Click “Schedule”.

Click 'Schedule'.

2. Click “Services”.

Click 'Services'.

3. Create new or edit a service.

Create new or edit a service.

4. Enter the number of hours a session must be cancelled by.

In the Cancellation Policy box, enter the number of hours a session must be cancelled by before being treated as a late cancellation.

Enter the number of hours a session must be cancelled by.

5. Save service.

Scroll down and save your changes by clicking on “Save Service” button.

Save service.

Now you can set a per-service Cancellation Policy.


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