How to set a per service cancellation policy

Learn how to customize a per-service cancellation policy.

1. Click on the “Schedule” tab

Navigate to the Schedule section.

Click on the 'Schedule' tab

2. Select “Manage Services”

Click on Manage Services from the drop-down menu.

Select 'Manage Services'

3. Edit the service

Click on the edit icon.

Edit the service

4. Enter the new number of hours a session must be cancelled by

In the Cancellation Policy box, enter the number of hours a session must be cancelled by before being treated as a late cancellation.

Enter the new number of hours a session must be cancelled by

5. Save the service

Scroll down and save your changes by clicking on “Save Service”.

Save the service