How to Enable the Refer-a-Friend Feature for Packages

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Exercise.com for Business includes built-in referral tools that help you grow your membership by rewarding clients for referring friends. In this guide, you’ll learn how to enable the Refer-a-Friend feature for packages, set up affiliate account balance credits, and share invite links so referrers earn rewards when new clients make a purchase. This feature works alongside Exercise.com’s payments and account balance tools.

1. Navigate to the Schedule section.

From your dashboard, click the Schedule section to begin configuring your package settings.

2. Open the Packages menu.

Click the Packages menu to view and manage your available packages.

3. Select a package to edit.

Click the package you want to edit to open its settings.

4. Scroll to the “Affiliate Account Balance Credit” section.

Scroll down to the “Affiliate Account Balance Credit” section. This amount determines how much account balance credit the referrer will receive.

5. Enter the referral credit amount.

Enter the amount of account balance credit the referrer should receive for each purchase, then click the Save button.

6. Select multiple packages for a bulk edit.

Select multiple packages, then click Edit Affiliate Amount to apply the same credit value to all selected packages.

7. Contact your CSM to set up the referral page.

After setting the Affiliate Account Balance Credit, reach out to your Customer Success Manager (CSM) to enable and customize the referral page.

8. Open the Refer-a-Friend details.

9. Copy the invitation link.

Click “Copy my invite link” to copy the referral link and share it with other clients.

10. Log in to the referee’s account.

11. Agree to the Terms of Service.

Select the checkbox to agree to the Terms of Service so the purchase can continue.

12. Complete the payment.

Click Pay Now and follow the prompts to complete the package purchase.

13. Open the referrer’s client profile.

From your admin account, open the referrer’s client profile to review their payment details.

14. View the affiliate credit.

Open Payment Details, then Account Balance, to view the affiliate credit that was applied from the referral.

You’ve successfully enabled the Refer-a-Friend feature for packages. You can now reward clients for referrals, track affiliate credits, and manage balances directly from client payment details—helping you grow your business through word-of-mouth marketing.

21:T1f15, How to Enable the Refer-a-Friend Feature for Packages | Exercise.com Knowledge Base 22:T1136, Affiliate Sales and Commissions | Exercise.com Knowledge Base 23:Ted4, Business Account Support | Exercise.com Knowledge Base 24:T1377, Packages | Exercise.com Knowledge Base 25:T1f15, How to Enable the Refer-a-Friend Feature for Packages | Exercise.com Knowledge Base 1d:[["$","$L19",null,{"moduleIds":["components/Layouts/BaseLayout.tsx -> @/components/Layouts/Navigation"]}],["$","div",null,{"id":"fixed-header","className":"sticky top-0 left-0 z-5 w-full flex flex-col 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1. Navigate to the Schedule section.

From your dashboard, click the Schedule section to begin configuring your package settings.

2. Open the Packages menu.

Click the Packages menu to view and manage your available packages.

3. Select a package to edit.

Click the package you want to edit to open its settings.

4. Scroll to the “Affiliate Account Balance Credit” section.

Scroll down to the “Affiliate Account Balance Credit” section. This amount determines how much account balance credit the referrer will receive.

5. Enter the referral credit amount.

Enter the amount of account balance credit the referrer should receive for each purchase, then click the Save button.

6. Select multiple packages for a bulk edit.

Select multiple packages, then click Edit Affiliate Amount to apply the same credit value to all selected packages.

7. Contact your CSM to set up the referral page.

After setting the Affiliate Account Balance Credit, reach out to your Customer Success Manager (CSM) to enable and customize the referral page.

8. Open the Refer-a-Friend details.

9. Copy the invitation link.

Click “Copy my invite link” to copy the referral link and share it with other clients.

10. Log in to the referee’s account.

11. Agree to the Terms of Service.

Select the checkbox to agree to the Terms of Service so the purchase can continue.

12. Complete the payment.

Click Pay Now and follow the prompts to complete the package purchase.

13. Open the referrer’s client profile.

From your admin account, open the referrer’s client profile to review their payment details.

14. View the affiliate credit.

Open Payment Details, then Account Balance, to view the affiliate credit that was applied from the referral.

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