Support Workout Plans
How to Remove Access to Purchased Plan

How to Remove Access to Purchased Plan

Posted by Alicia Esler on August 29, 2024 — Updated on July 29, 2025

To remove access to purchased plans within your fitness business management software platform, follow the instructions below.

1. Access Plans

Log in as a client and access the available workout plans for purchase under the Plans tab in the side menu.

Access Plans

2. View Plan Details

From the client account, the user can purchase any available plans for sale

View Plan Details

3. Purchase Plan

“Click ‘Purchase Plan’ to proceed with the purchase.

Purchase Plan

4. Pay Now

Select “Pay Now” to complete the payment.

Pay Now

5. Continue to Purchase

Select “Continue to Purchase” to proceed with the transaction.

Continue to Purchase

6. Access My Stuff

Go to “My Stuff” and confirm that the client now has access to the purchased plan.

Access My Stuff

7. Client

From the Trainer’s account: Go to the Accounts tab and select the client whose access to the purchased plan you want to remove.

Client

8. Workouts

Select a workout, then click the three-dot menu to choose the option to remove or unassign the purchased plan.

Workouts

9. Unassign Purchase Plan

Click “Unassign” to remove the workout plan from the client’s account.

Unassign Purchase Plan

10. Confirm

Confirm the plan deletion. The client will no longer have access to the workout plan.

Confirm

11. Plans

“Back on the client’s account, navigate to ‘My Stuff’ again and confirm that the plan is no longer accessible.

Plans

12. Re-Purchase

From the client account, the user can purchase any available plans for sale

Re-Purchase

13. Assign By Trainer

The workout plan can also be added and charged by the trainer. On the client’s workout plans page, click “Assign Workout Plan”.

Assign By Trainer

14. Select the Plan

In the pop-up modal, select the desired plan.

Select the Plan

15. Charge for Plan

Click “Proceed to Checkout” to charge the client.

Charge for Plan

16. Select Payment Method

After selecting a payment method, click ‘Review Order’ to finalize the purchase.

Select Payment Method

17. Confirm Charge

Click on ā€œConfirm Chargeā€ to assign the plan.

Confirm Charge

This guide covered the steps to remove access for a purchased plan on a client’s account.

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