Support Assessments
Waivers, Required Assessments, Sequences and Contracts

Waivers, Required Assessments, Sequences and Contracts

Posted by Support Team on September 23, 2024 — Updated on August 16, 2025

This guide will walk you through assigning waivers, contracts and required assessments.

1. Click the arrow menu

Click the arrow menu next to the Account tab to reveal additional tabs.

Click the arrow menu

2. Click “Customize Platform”

Navigate to the ‘Customize Platform’ section to access customization options.

Click 'Customize Platform'

3. Require Waiver

Enable the “Require Waiver” option. If enabled, all new users will be required to sign the platform waiver to access their account.

Require Waiver

4. Required Assessment

On the same screen, there is an option to “Enter an Assessment or a sequence that is required for anyone to access their content”. Select an assessment from the drop down list.

Required Assessment

5. Click “Save”

Scroll down and save the changes made.

Click 'Save'

6. Client Signatures

In the Clients tab, select a client, then go to the client’s section and choose ā€œSignatures.ā€

Client Signatures

7. Send New Waiver

You can send clients a new waiver or contract by clicking on “Send New Waiver” button.

Send New Waiver

8. Enter Waiver Copy

You can choose an existing package contract or platform waiver, or enter a custom waiver. After that, click the ā€œSendā€ button to create and send it to the client.

Enter Waiver Copy

9. Edit a Group

You can also set a required assessment in group settings.

Edit a Group

10. Group Settings

Access the settings tab.

Group Settings

11. Required Assessment

View the ‘Edit Group’ page to make changes.

Required Assessment

12. View Completed Assessments

On the Client Assessments tab, you can view completed assessments by clicking the three-dot menu next to an assessment and selecting the eye icon.

View Completed Assessments

13. View Signed Waivers

On the Client Signatures tab, you can view all signed contracts and waivers.

View Signed Waivers

This guide covered creating and requiring waivers and assessments and where to view them once completed.

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
FollowĀ us:
Company
Start Here
Copyright Ā© 2025 Exercise.com
Made with ā¤ļø at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA