Resetting your password is essential when you cannot access your account. If you want to change your password, please see this how-to guide!
To reset your password, you will need to know the email address associated with your Exercise.com account. If you do not know exactly which password is associated with your account, you can contact the Exercise.com Support Team for help!
Click the link to view instructions for the app you’re using:
Step-by-Step Guide:
Website:
1. Click the “Log in” link to open the login screen.
Open up exercise.com and click the “Log In” link on the top right-hand side of the page.
2. Click the “Forgot your password?” link.
You will be directed to the Login page. Click the blue “Forgot your password?” link just above the orange “Log In” button.
3. Enter the email address on your account
Input the email address that corresponds with your Exercise.com account.
If you needed, you can contact the Exercise.com Support Team for help!
4. Click the password reset link in the email that comes to your Inbox.
Now, you will need to log into your email account. You will see something similar to the following email. Tap the “Click here to reset your password” link in the middle of the email. Your web browser will open a page on Exercise.com.
5. Set up your new password.
Input your new password and confirm it, then click the “Change My Password” button to finish.
Congratulations, you changed your password! If you need additional help, you can contact the Exercise.com Support Team!
Mobile App:
1. Tap the Log In button.
On the home screen of the Exercise.com Mobile App, tap on the blue “Log In” button.
2. Tap the “Forgot Password?” link.
Locate and tap the blue “Forgot Password?” link just above the blue “Log In” button.
3. Enter the email address for your account.
You will be prompted to input your email address. This needs to be the email address associated with your Exercise.com account. Tap the textbox and input your email address.
A pop-up will appear to let you know that an email has been sent to your email address. You can click “Close” to close the pop-up.
4. Click the password reset link in the email that we sent to your Inbox.
Now, you will need to log into your email account. You will see something similar to the following email. Tap the “Click here to reset your password” link in the middle of the email. Your web browser will open a page on Exercise.com.
5. Set up your new password.
Input your new password and confirm it, then click the “Change My Password” button to finish.
Congratulations, you changed your password! If you need additional help, you can contact the Exercise.com Support Team!