Sales Tax for Business Subscriptions | Exercise.com Knowledge Base

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As of September 1, 2026, Exercise.com for Business software subscriptions will have sales tax applied where applicable.

This affects the subscription fee your business pays Exercise.com to use the platform. It does not affect the payments your own clients or members make to you.

What’s Changing

We are required to collect and remit sales tax on software subscription fees charged to businesses.

To meet this requirement, sales tax will be calculated automatically on Exercise.com for Business subscription charges, based on your business’s billing address.

How the Tax Amount is Determined

Tax is calculated automatically at checkout, upgrade, and renewal using the billing address on file for your account.

You don’t need to select a tax rate or enter any tax information yourself.

If tax applies based on where your business is located, it will appear as a separate line item on your invoice in addition to your subscription price.

What’s Not Changing

This change only applies to the subscription fee that you pay to Exercise.com.

It does not change how your clients or members pay you through your Exercise.com for Business platform (memberships, packages, sessions, and other client-facing charges). That is unaffected.

FAQs

Does this affect what my clients or members pay me?

No. This change applies only to the subscription fee your business pays Exercise.com for using the platform.

Payments your clients or members make to you are unaffected.

Why am I being charged sales tax now?

Software subscriptions like Exercise.com for Business are subject to sales tax in many states and jurisdictions.

We are required to collect and remit this tax, and it will be calculated automatically on applicable subscription charges.

How is my tax rate determined?

Your tax rate is determined automatically based on the billing address on file for your account.

Tax laws vary by state and locality, so the amount you’re charged, or whether tax applies at all, depends on where your business is located.

Do I need to do anything?

Make sure your billing address is complete and up to date.

An incomplete billing address (missing street address, city, state, or ZIP) can prevent tax from calculating correctly and may hold up checkout for new subscriptions, upgrades, or plan changes.

Does this apply to my existing subscription, or only new ones?

Both. As of September 1, 2026, sales tax applies to existing Exercise.com for Business subscriptions as well as new subscriptions and upgrades, as long as your business’s billing address is on file.

Will I see a separate line item for tax on my invoice?

Yes. If sales tax applies to your subscription, it will show as a separate line item alongside your subscription charge, not folded into the subscription price.

What if I think my business is tax-exempt?

Contact our support team with your state-issued sales tax exemption form, and we’ll review your account.

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As of September 1, 2026, Exercise.com for Business software subscriptions will have sales tax applied where applicable.

This affects the subscription fee your business pays Exercise.com to use the platform. It does not affect the payments your own clients or members make to you.

What’s Changing

We are required to collect and remit sales tax on software subscription fees charged to businesses.

To meet this requirement, sales tax will be calculated automatically on Exercise.com for Business subscription charges, based on your business’s billing address.

How the Tax Amount is Determined

Tax is calculated automatically at checkout, upgrade, and renewal using the billing address on file for your account.

You don’t need to select a tax rate or enter any tax information yourself.

If tax applies based on where your business is located, it will appear as a separate line item on your invoice in addition to your subscription price.

What’s Not Changing

This change only applies to the subscription fee that you pay to Exercise.com.

It does not change how your clients or members pay you through your Exercise.com for Business platform (memberships, packages, sessions, and other client-facing charges). That is unaffected.

FAQs

Does this affect what my clients or members pay me?

No. This change applies only to the subscription fee your business pays Exercise.com for using the platform.

Payments your clients or members make to you are unaffected.

Why am I being charged sales tax now?

Software subscriptions like Exercise.com for Business are subject to sales tax in many states and jurisdictions.

We are required to collect and remit this tax, and it will be calculated automatically on applicable subscription charges.

How is my tax rate determined?

Your tax rate is determined automatically based on the billing address on file for your account.

Tax laws vary by state and locality, so the amount you’re charged, or whether tax applies at all, depends on where your business is located.

Do I need to do anything?

Make sure your billing address is complete and up to date.

An incomplete billing address (missing street address, city, state, or ZIP) can prevent tax from calculating correctly and may hold up checkout for new subscriptions, upgrades, or plan changes.

Does this apply to my existing subscription, or only new ones?

Will I see a separate line item for tax on my invoice?

Yes. If sales tax applies to your subscription, it will show as a separate line item alongside your subscription charge, not folded into the subscription price.

What if I think my business is tax-exempt?

Contact our support team with your state-issued sales tax exemption form, and we’ll review your account.

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