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How to send one-time message based on tag added to client account

How to send one-time message based on tag added to client account

Posted by Support Team on August 1, 2025 — Updated on August 1, 2025

In this guide, we will walk you through the steps to How to send one-time message based on tag added to client account using the Exercise applications.

1. Click “Automations”

Click on “Automations”

Click 'Automations'

2. Click “Create New Automation”

Navigate to “Create New Automation” and click on “Add/Remove Tag”

Click 'Create New Automation'

3. Fill the form of the new automation

Fill in the new automation.

Fill the form of the new automation

4. Edit the automation

Click here on the edit icon

Edit the automation

5. Select the option of the tag added to a client.

Select the option of the tag added to a client.

Select the option of the tag added to a client.

6. Click “tag added”

Choose that the automation is trigger when a tag is added to a client.

Click 'tag added'

7. Click “Add Tags”

Choose the tags required.

Click 'Add Tags'

8. Select the tag or tags

For this example, click on the “💳 Card Payments” tag.

Select the tag or tags

9. Click “done editing”

Select the option to “done editing”

Click 'done editing'

10. Complete the automation

Please complete the automation form according to your needs.

Complete the automation

11. Click “Save”

Choose the “Save” option

Click 'Save'

12. Validate the automation.

Ensure that the automation is properly configured before proceeding.

Validate the automation.

13. Click “Accounts”

Click on the “Accounts” tab.

Click 'Accounts'

14. Select a client.

Select a client.

Select a client.

15. Click here

Navigate to this edit icon

Click here

16. Click “Client Tags”

Navigate to the “Client Tags” section

Click 'Client Tags'

17. Select the tag.

Select the appropriate tag to start the automation process.

Select the tag.

18. Click “Messages”

If your automation setup incorporates messaging features, please head to the ‘Messages’ section. Here, you can search for the client and verify the message. If messaging is not included in your setup, feel free to skip this step.

Click 'Messages'

This guide covered the steps required to How to send one-time message based on tag added to client account in Exercise.

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