This guide will walk you through how to enable automatic carry over of weight input for workouts. 1. Customize Platform Under the “Account” section, click on the “Customize Platform” tab from the expanded menu. 2. Platform Settings If you’re not on the Platform Settings tab, select it to access the option to enable automatic carry-over […]

When logging a workout in the mobile app, the system automatically fills in weight values for exercises based on your most recent workout history. This guide will show you how to log a workout, view the auto-filled weights, and verify that they match your previous sessions. 1. Customize Platform Under the “Account” section, click on […]

This guide will walk you through the process of preventing clients from rescheduling within the late cancellation window. 1. Click the three-dot menu Click the three-dot menu next to the Account tab to reveal the additional tabs. 2. Customize Platform Click the “Customize Platform” tab. 3. Scheduling Settings Click the “Scheduling Settings” tab. 4. General Settings […]

To customize your platform emails within your fitness business management software platform, follow the instructions below. This guide will walk you through the process of customizing your platform emails. 1. Account Navigate to the “Account” section. 2. Emails Access “Emails” tab from the expanded menu. 3. View Templates You’ll see a searchable list of email […]

This guide will walk you through updating the Terms of Service and Privacy Policy. 1. Edit Navigation Click the “Edit Navigation” button. 2. Terms of Service Click on the “Terms of Service” tab. 3. Edit Terms of Service You can edit existing Terms of Service with a Rich text editor or with raw HTML. A […]

To require location on dependent accounts on your fitness business management software platform, follow the instructions below. This guide walks you through the process of requiring location on dependent accounts 1. Account Navigate to the Account section. 2. Customize Platform Access the Customize Platform section from the expanded menu. 3. Platform Settings Go to the […]

To Edit the order of public packages for sale within your fitness business management software platform, follow the instructions below. Introducing our new package ordering feature. 1. Introduction This functionality allows you to easily rearrange the order of your public packages, ensuring that your most valuable offerings are prioritized and easily accessible to potential clients. […]

To enable trainers to respond as themselves in the new messages view within your fitness business management software platform, follow the instructions below. Introducing our new feature that allows trainers to respond in messages as themselves. This feature is only applicable in the new messages view. 1. Trainer Account Logged in as the head trainer, […]

Learn how to customize your client main navigation menu to better suit your workflow. 1. Click “Edit Navigation”. Click “Edit Navigation” button at the bottom side menu. 2. Click “Client Dashboard”. Select “Client Dashboard” to open the Client Dashboard Menu. 3. Reorder menu. Click and drag the icon to reorder menu items. 4. Edit Menu […]

To assign primary and secondary staff members within your fitness business management software platform, follow the instructions below. Introducing our enhanced booking feature with primary and secondary staff. 1. Client On the “Clients” list, select a client to update. 2. Edit Client Information On the client’s Personal Info page, scroll down to the Client Information […]

Within our Workout Software, you have the ability to disable all account emails with exceptions. This guide will walk you through disabling all account emails with exceptions. 1. Account Navigate to the Account section. 2. Customize Platform Click on Customize Platform. 3. Disable All Account Emails Select the “Disable All Account Emails” checkbox. 4. Select […]

Within our Workout Software, you have the ability to display the month calendar on your booking page. This guide will show you how to display the monthly calendar view on the booking page. 1. Account Navigate to the “Account” section. 2. Customize Platform Access the “Customize Platform” tab from the expanded menu. 3. Scheduling Settings […]

Within our Workout Software, you have the ability to customize the default terms for the checkout process. Enhance your checkout process by customizing the default terms of service. 1. Customize Platform Navigate to Customize Platform. 2. Enable Require Checking Terms Enable the “Require checking terms of service during checkout” option. After enabling, a text field […]

Within our Workout Software, you have the ability to customize the filters for your public booking page. Follow the instructions below. This guide will walk you through customizing the booking filters as a trainer and how it will display to your users. 1. Account Access the “Account” section. 2. Customize Platform Select “Customize Platform”. 3. […]

Within our Workout Software, you have the ability to deduct open gym check-ins to a specific service. This guide will walk you through the necessary steps to assign a specific service for open gym check-ins. 1. Customize Platform Click on “Customize Platform” tab. 2. Scheduling Settings Access “Scheduling Settings”. 3. Open Gym Scroll down and […]

This guide will walk you through assigning waivers, contracts and required assessments. 1. Click the arrow menu Click the arrow menu next to the Account tab to reveal additional tabs. 2. Click “Customize Platform” Navigate to the ‘Customize Platform’ section to access customization options. 3. Require Waiver Enable the “Require Waiver” option. If enabled, all […]

Within our Workout Software, you have the ability to assign a default image to your plans, groups and resources. Follow the instructions below. This guide will walk you through the process of assigning a default image to plans, groups and resources. 1. Account Navigate to the “Account” section. 2. Trainer Info Click on the “Trainer […]

As part of our custom solutions for fitness businesses, you can create API Keys that will allow your developers to use the Exercise.com API in a more customizable way. In this guide, we’ll show you how to create an API key that will grant you access to our API within your custom-branded platform. 1. Click […]

Within the platform, you have the ability to require your clients to complete an assessment to access their content. 1. Click “Account”. Click “Account”. 2. Click “Customize Platform”. Click “Customize Platform”. 3. Select Assessment. In Platform Settings tab, under General Settings, scroll down to Custom Content section. Go to “Enter an Assessment or a Sequence […]

Learn how to set the order of required profile fields with this guide. 1. Click “Account”. Click “Account”. 2. Click “Customize Platform”. Click “Customize Platform”. 3. Select Profile Fields. In Platform Settings tab, under General Settings, scroll down to Custom Content section and click on the “Enter Profile Fields that are required for anyone to […]