Support Packages
How do I add a package to a client’s account for free?

How do I add a package to a client’s account for free?

Posted by Support Team on September 10, 2020 — Updated on September 10, 2020

Here’s how to add a package to a client’s account for free, starting from the “Clients” tab of your Dashboard.

Step-by-Step Guide:

Step 1: Hover over the gear icon for the client to view their manage options and click the “Payment Details” option.

 

Step 2: Click the “Packages” tab and select the package that you want to add to this account.

 

Step 3: Choose an existing package or create a new one from scratch, then click the “Select Payment” button.

 

Step 4: Choose the “Add Package for FREE” option and click the “Show Purchase Summary” button.

 

Step 5: Click the “Confirm and Charge” button.

There will be no changes for free packages.

 

Now that you know how to add a free package to a client’s account, you can encourage previous clients to return for more sessions.

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
Follow us:
Company
Start Here
Copyright © 2025 Exercise.com
Made with ❤️ at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA