Support Packages
How do I add a package to a client’s account for free?

How do I add a package to a client’s account for free?

Posted by Support Team on September 10, 2020 — Updated on May 24, 2025

This guide will walk you through the process of adding a package to a client’s account for free.

1. Click “Clients”.

Click 'Clients'.

2. Select and click a client.

Select and click a client.

3. Click “Packages”.

Click 'Packages'.

4. Click “Add Package”.

Click 'Add Package'.

5. Select package.

Select a package and click the “+” icon to add the package in client’s bag.

Select package.

6. Click client’s bag.

Click client's bag.

7. Click “Proceed to Checkout”.

Click 'Proceed to Checkout'.

8. Payment Method.

Select the free payment option.

Payment Method.

9. Click “Review Order”.

Click 'Review Order'.

10. Review order summary and assign the package for Free.

Review the Order Summary then click the “Assign for Free” button to assign the package for free to the client.

Review order summary and assign the package for Free.

Now that you know how to add a free package to a client’s account, you can encourage previous clients to return for more sessions.

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
Follow us:
Company
Start Here
Copyright © 2025 Exercise.com
Made with ❤️ at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA