SupportPlatform CustomizationHow do I opt in to allowing clients to add coupons to their ongoing subscriptions?

How do I opt in to allowing clients to add coupons to their ongoing subscriptions?

Support Team

Posted by Support Team on November 30, 2021 — Updated on June 22, 2025

Here’s how to opt in to allowing clients to add coupons to their ongoing subscriptions.

Link

1. Click “Account”.

Click 'Account'.

2. Click “Customize Platform”.

Click 'Customize Platform'.

3. Allow Coupons for Existing Subscriptions.

Under Billing, check the “Allow Coupons for Existing Subscriptions” box.

Allow Coupons for Existing Subscriptions.

4. Save changes.

Scroll down and save the changes.

Save changes.

Now you can opt in to allowing clients to add coupons to their ongoing subscriptions!


Support TeamSupport Team
- Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!