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How do I allow non-billed clients to join without an email invitation?

How do I allow non-billed clients to join without an email invitation?

Posted by Support Team on September 10, 2020 — Updated on June 11, 2025

This guide will walk you through how to let non-billed clients join without an email invite.

1. Click the three-dot menu

Click the three-dot menu next to the Account tab to reveal the additional tabs.

Click the three-dot menu

2. Click “Customize Platform”

Click the “Customize Platform” tab.

Click 'Customize Platform'

3. Click “Client Settings”

Click the “Client Settings” tab.

Click 'Client Settings'

4. Enable the “Allow non-billed clients to join without invitation”

Scroll down to the “General Settings” section and enable the option labeled “Allow non-billed clients to join without invitation.”

Enable the 'Allow non-billed clients to join without invitation'

5. Click “Save”

Click the “Save” button to save the changes made.

Click 'Save'

This guide demonstrated how to enable non-billed clients to join your platform without an email invitation.

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