How do I cancel a Client’s subscription but keep them as a Client in the system?

 Here’s how to cancel a Client’s subscription but keep them as a Client in the system.

1. Click “Clients”.

Click “Clients”.

2. Click the client’s name

Click the name of the client you want to update.

3. Click “Payment Details”

Select Payment Details from the left sidebar.

4. Subscriptions page.

Go to Subscriptions tab.

5. Subscriptions Menu.

Click the ellipsis of the client’s current subscription that you want to cancel.

6. Click “Cancel Subscription”.

Click “Cancel Subscription”.

7. Click “Cancel Immediately and Keep Client”.

Click “Cancel Immediately and Keep Client”

8. Click “Confirm”.

Click “Confirm” to confirm selection.

In this guide, you learned how to cancel a client’s subscription but keep them as a client in the system.