SupportPlatform CustomizationHow to Create and Validate a Webhook

How to Create and Validate a Webhook

Support Team

Posted by Support Team on March 30, 2024 — Updated on September 26, 2025

With Exercise.com’s gym management software, you can create and validate webhooks to integrate your platform with external tools and workflows. Webhooks let your system automatically send real-time updates—such as when a client books a visit—directly to an external URL you specify. This makes it easier to automate processes and keep your business systems connected.

1. Select “Account” from the Dashboard

Select “Account” to view your account settings and options.

Select Account from the Dashboard

2. Open “Customize Platform” Settings

Select “Customize Platform” to access platform personalization options.

Open Customize Platform settings

3. Access the “Developers” Section

Select “Developers” to access developer tools and integration options.

Access Developers section

4. Go to “Webhooks”

Select “Webhooks” to open the webhook management section.

Go to Webhooks section

5. Select “Add” to Create a New Webhook

Select the “Add” button to create a new webhook.

Select Add to create a new webhook

6. Enter Webhook Details (Description, URL, Event)

Enter the webhook details: description, webhook URL, and event type. For this example, select the “Visit Booked” event type. Then specify the URL that will receive this webhook.

Enter webhook details

7. Save Webhook by Selecting “Update”

Select “Update” to save your webhook settings.

Save webhook by selecting Update

8. Navigate to “Reports”

Select the “Reports” tab to access reporting options.

Navigate to Reports

9. Open the “Trainers Report”

Select “Trainers Report” to view available reporting options.

Open Trainers Report

10. View the “Webhook Events Report”

Select “Webhook Events” to view webhook activity details.

View Webhook Events Report

11. Apply Filters in the Webhook Events Report

Review the list of webhook events and apply a filter to narrow results.

Apply filters in Webhook Events Report

12. Select a Webhook Event Type (e.g., Visit Booked)

Select a webhook event type from the dropdown, such as “Visit Booked,” to filter your report view.

Select Webhook Event Type

13. Refresh the Report to See Results

Select “Refresh Report” to update the view and see filtered webhook events.

Refresh report to view webhook results

This guide walked you through the process of creating and validating a webhook, including setting up event types and reviewing webhook activity in reports. By using webhooks, you can automate real-time communication between Exercise.com and your external tools, saving time and streamlining your workflows.


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