SupportPlatform CustomizationHow do I add a custom welcome message for workout plan purchasers?

How do I add a custom welcome message for workout plan purchasers?

Support Team

Posted by Support Team on September 10, 2020 — Updated on June 29, 2025

A custom welcome message allows you to communicate your most important message with customers immediately after purchase!

Here’s how to set up a custom welcome message for someone who buys a workout plan.

Link

1. Click “Plans”.

Click 'Plans'.

2. Open plan menu.

Select a plan to edit and click the ellipsis on the plan to open the menu.

Open plan menu.

3. Click “Edit Plan”.

Click 'Edit Plan'.

4. Click “Sell”.

Click 'Sell'.

5. Tick the “Sell this plan” checkbox.

Tick the 'Sell this plan' checkbox.

6. Enter custom message.

Enter your custom message in “Welcome Message?” field

Enter custom message.

7. Save plan.

Save plan.

8. Publish changes.

Publish changes.

Now everyone who purchases this plan will receive your custom welcome message right away!


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