Here’s how to customize the reasons for cancellation, starting from the “Account” tab of your Dashboard. Step-by-step instructions are below:
Step 1: Click on the “Customize Platform” tab on the left sidebar.
Step 2: Click on the “Platform Settings” tab.
Step 3: Scroll down to the “Reasons for Cancellation” section and click on “+New Reason”.
Step 4: Enter a reason for cancellation that your client can select from and click on the “Save” button at the bottom of the page.
Now you can customize the reasons for cancellation!