Dashboard Breakdown for Key Business Metrics | Exercise.com Knowledge Base

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This guide shows you how to view the dashboard breakdown for key business metrics in the Exercise.com for Business platform.

1. Click "Dashboard".

Click the Dashboard tab to view an overview of your business. The breakdown for key business metrics appears on the right side of the screen.

2. Review New Leads.

The New Leads metric shows the number of accounts tagged as “Lead,” including newly created accounts and accounts that transitioned to the “Lead” lifecycle stage.

3. Review New Clients.

The New Clients metric represents the number of accounts classified as “Client,” either newly created or transitioned to the “Client” lifecycle stage.

4. Review New Sales.

New Sales shows one-time purchases pulled from the Itemized Sales Report under the Purchase Type – One-Time Purchase category.

5. Review Renewals.

The Renewals metric reflects subscription purchases from the Itemized Sales Report under the Purchase Type – Subscription category.

6. Review Refunds.

Refunds displays the number of refunded transactions based on data from the Refunds → Refunds Report.

7. Review Cancellations.

Cancellations shows the number of canceled subscriptions, based on the Cancellations → Cancelled Subscriptions Report.

8. Review Total Change.

Total Change is calculated by adding New Sales and Renewals, then subtracting Refunds.

9. Filter the results.

The values in the dashboard breakdown update based on the date filter you select.

This guide covered how to access and understand the dashboard breakdown for key business metrics, helping you monitor performance and make informed business decisions.

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This guide shows you how to view the dashboard breakdown for key business metrics in the Exercise.com for Business platform.

1. Click "Dashboard".

Click the Dashboard tab to view an overview of your business. The breakdown for key business metrics appears on the right side of the screen.

2. Review New Leads.

The New Leads metric shows the number of accounts tagged as “Lead,” including newly created accounts and accounts that transitioned to the “Lead” lifecycle stage.

3. Review New Clients.

The New Clients metric represents the number of accounts classified as “Client,” either newly created or transitioned to the “Client” lifecycle stage.

4. Review New Sales.

New Sales shows one-time purchases pulled from the Itemized Sales Report under the Purchase Type – One-Time Purchase category.

5. Review Renewals.

The Renewals metric reflects subscription purchases from the Itemized Sales Report under the Purchase Type – Subscription category.

6. Review Refunds.

Refunds displays the number of refunded transactions based on data from the Refunds → Refunds Report.

7. Review Cancellations.

Cancellations shows the number of canceled subscriptions, based on the Cancellations → Cancelled Subscriptions Report.

8. Review Total Change.

Total Change is calculated by adding New Sales and Renewals, then subtracting Refunds.

9. Filter the results.

The values in the dashboard breakdown update based on the date filter you select.

This guide covered how to access and understand the dashboard breakdown for key business metrics, helping you monitor performance and make informed business decisions.

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