SupportPlatform CustomizationDisable Account Cancellation

Disable Account Cancellation

Support Team

Posted by Support Team on August 24, 2021 — Updated on October 22, 2024

Here’s how to disable account cancellation, starting from the “Account” section of your Dashboard. Instructions are below:

Learn how to disable account cancellation.

1. Account

Navigate to the “Account” section.

Account

2. Customize Platform

Access “Customize Platform”.

Customize Platform

3. Billing Section

Scroll down to the billing section and click into the “Disable Billing Changes” field.

Billing Section

4. Disable Billing Changes

Select “Delete Account” and “Cancel Subscription” from the list. These options will prevent users from cancelling their subscription or deleting their account.

Disable Billing Changes

5. Save

Scroll down and click on the “Save” button.

Save

This guide covered how to disable account cancellation.

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