Support Platform Customization
How do I disable the “New Workout Plan Started” email when starting a plan for a client?

How do I disable the “New Workout Plan Started” email when starting a plan for a client?

Posted by Support Team on September 10, 2020 — Updated on May 14, 2025

Learn how to disable the “New Workout Plan Started” email notification when initiating a plan for a client.

1. Click “Clients”.

Click “Clients”.

Click 'Clients'.

2. Select a client.

Select a client and tick the checkbox beside the client’s name.

Select a client.

3. Click the ellipsis.

Click the ellipsis to show the menu.

Click the ellipsis.

4. Click “Import Week Plan”.

Choose to import a new weekly plan for the client.

Click 'Import Week Plan'.

5. Select Workout Plan.

Select the plan from the drop-down list.

Select Workout Plan.

6. Click “Next”.

Click “Next”.

Click 'Next'.

7. Customize plan.

Customize the plan and untick the “Send client an email notification” checkbox.

Customize plan.

8. Click “Import”.

Click “Import” afterwards.

Click 'Import'.

This guide walked you through the process of disabling the “New Workout Plan Started” email alert.

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