Disable Requiring a Credit Card for Free Trials

Support Platform Customization

Posted by Support Team on March 30, 2022 — Updated on June 22, 2025

Here’s how to disable requiring a credit card for free trials.

1. Click “Account”.

2. Click “Customize Platform”.

3. Allow users to sign up for a free trial without entering any payment information

Under Billing, check the “Allow users to sign up for a free trial without entering any payment information” box.

4. Save changes.

Now you can disable requiring a credit card for free trials!

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