Support Business Account Support
How to enable a sub-trainer to receive head trainer notifications

How to enable a sub-trainer to receive head trainer notifications

Posted by Support Team on February 17, 2021 — Updated on June 5, 2025

This guide will show you how to grant a sub-trainer access to receive notifications meant for the head trainer.

1. Click the arrow menu

Click the arrow menu next to the “Account” tab to reveal additional tabs.

Click the arrow menu

2. Click “Trainers”

Click the “Trainers” tab.

Click 'Trainers'

3. Click the gear icon

Locate the staff member you want to set up, then click the gear icon to manage their settings.

Click the gear icon

4. Click “Permissions”

Click the “Permissions” tab.

Click 'Permissions'

5. Admin Emails

In the “Permission” tab, scroll down to the “Admin Emails” section.

Admin Emails

6. Select Admin Emails

Scroll down and choose the admin email notifications you want the staff member to receive, such as Payment Succeeded, Payment Failed, Subscription Cancelled, Package Purchased, and Assessment Completed.

Select Admin Emails

7. Click “Save Staff Member”

Scroll down, and click the “Save Staff Member” button to save the changes.

Click 'Save Staff Member'

This guide covered the process of granting a sub-trainer access to receive notifications intended for the head trainer.

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
Follow us:
Company
Start Here
Copyright © 2025 Exercise.com
Made with ❤️ at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA