SupportBusiness Account SupportHow to Assign PINs to Staff and Head Trainer for Unlocking the POS

How to Assign PINs to Staff and Head Trainer for Unlocking the POS

Support Team

Posted by Support Team on September 12, 2025 — Updated on October 22, 2025

In this guide, we’ll walk you through how to assign PINs to staff members and your Head Trainer to unlock the POS system in your Exercise.com for Business platform.

Follow the steps below to assign POS PINs for staff members and the Head Trainer.

Assign a POS PIN to a Staff Member

1. Click the Arrow Next to “Account”.

Click the arrow icon next to the “Account” tab to reveal additional tabs.

Account

2. Click “Trainers”.

Click “Trainers” to access the list of trainers.

Trainers

3. Select a Trainer Profile.

Select a Trainer to open the trainer’s profile.

Select a Trainer

4. Open “Account Information”.

Under the Profile section, scroll down and navigate to their Account Information.

Account Information

5. Click “Edit”.

Click “Edit” to modify the trainer’s profile details.

Edit

6. Click “Change POS PIN”.

Click “Change POS PIN” to update the trainer’s PIN for unlocking the POS.

Change POS PIN

7. Set the POS PIN.

Enter your account password, then set a 4–6 digit POS PIN. You can also click “Generate Random PIN” to create one automatically. Finally, click “Change POS PIN” to save.

POS PIN

8. Save Changes.

After assigning a POS PIN, click the “Save” button under Account Information to apply the changes.

Note: The updated POS PIN will immediately apply for POS access.

Assign a POS PIN to the Head Trainer

1. Click the Arrow Next to “Account”.

Click the arrow icon next to the “Account” tab to reveal additional tabs.

Account

2. Click the “Trainer Info” Tab.

Click “Trainer Info” to view detailed information about the Head Trainer.

Select Trainer Info Tab

3. Click “Personal Information”.

Click “Personal Information” to see the Head Trainer’s personal details.

Access Personal Information

4. Open “Account Information”.

Under the Profile section, scroll down and navigate to their Account Information.

Account Information

5. Click “Edit”.

Click “Edit” to enable changes to the trainer’s profile settings.

Enter Edit Mode

6. Click “Change POS PIN”.

Click “Change POS PIN” to update the trainer’s PIN for unlocking the POS.

Initiate POS PIN Change

7. Set the POS PIN.

Enter your account password, then set a 4–6 digit POS PIN. You can also click “Generate Random PIN” to create one automatically. Finally, click “Change POS PIN” to save your changes.

POS PIN

8. Save Changes.

After assigning a POS PIN, click the “Save” button under Account Information to apply the changes.

Once both PINs are assigned, your staff and Head Trainer can securely unlock and access the POS system.

This article explains how to assign and manage PINs for the staff member and Head Trainer to unlock the POS system, including navigating profile settings and handling PIN changes. For more information, see related articles on user profile management and POS security settings.


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