How to Review and Respond to Disputes in the Stripe Express Dashboard

This guide will walk you through reviewing disputes in Stripe Express Dashboard.

1. Account

Navigate to the “Account” section.

2. Connected Apps

Access the “Connected Apps” tab from the expanded menu.

3. Go to Stripe

Find Stripe in the list and click on the “View Stripe Dashboard” link to log in to your Stripe account.

4. Payments

Click the “Payments” section.

5. Disputes

Click the “Disputes” tab to view all disputes.

6. Select a Dispute

Browse through all disputes and select one to view and respond to the inquiry.

7. Review Dispute Details

You can click into each dispute to see why the payment was disputed, and you’ll see guidance on how to best respond to each type of dispute.

Please refer to Stripe’s Dispute Category Defense Guidelines for best practice on how to overturn payment disputes.

The guide covered steps to review disputes in the Stripe Express Dashboard.