SupportCollecting PaymentsHow to Use Tap to Pay as a Payment Method in the Mobile App

How to Use Tap to Pay as a Payment Method in the Mobile App

Support Team

Posted by Support Team on July 15, 2025 — Updated on July 15, 2025

This guide walks you through the steps to charge a client using the Tap to Pay payment method in the mobile app. As a trainer, you can easily select a client, choose an item to charge, and complete the transaction securely using Tap-to-Pay. Follow the steps below to process payments quickly and efficiently.

1. Trainer Login

Log in to your mobile app. From your app dashboard, tap the hamburger menu located at the top left corner of the screen.

Open your mobile application as a trainer.

2. Client List

From the menu, select the “Clients” tab to access the list of clients on the platform.

Tap your configured menu for clients.

3. Select Client

Choose the client you want to charge and process a payment for.

Select a client from the list.

4. More Options

On the client’s profile, tap the three dots menu in the upper right corner to open more options.

 Tap the three dots menu in the upper right corner.

5. Charge Account

Select “Charge account” to continue.

Tap “Charge account.”

6. Select Item

Choose an item from the library, such as Packages, Groups, Plans, Products, or Online Training to charge the client for.

Select an item to charge the client.

7. Tap Bag

After selecting an item, tap the “Item in Bag” to proceed to payment.

Tap “x Item in Bag”

8. Tap to Pay

On the Payment Method screen, select “Tap to Pay” as the mode of payment.

Select Tap to Pay as the payment method.

9. Review Order

After selecting your payment method, tap “Review Order” to confirm the details.

Tap “Review Order.”

10. Charge

In the Order Summary, tap “Charge” to finalize and complete the payment process.

Tap “Charge $XX.XX.”

By utilizing the “Tap to Pay” feature, users can expect faster transactions and an overall enhancement in customer experience.


Support TeamSupport Team
- Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!