Posted by on July 15, 2025 — Updated on July 15, 2025
This guide walks you through the steps to charge a client using the Tap to Pay payment method in the mobile app. As a trainer, you can easily select a client, choose an item to charge, and complete the transaction securely using Tap-to-Pay. Follow the steps below to process payments quickly and efficiently.
Log in to your mobile app. From your app dashboard, tap the hamburger menu located at the top left corner of the screen.
From the menu, select the “Clients” tab to access the list of clients on the platform.
Choose the client you want to charge and process a payment for.
On the client’s profile, tap the three dots menu in the upper right corner to open more options.
Select “Charge account” to continue.
Choose an item from the library, such as Packages, Groups, Plans, Products, or Online Training to charge the client for.
After selecting an item, tap the “Item in Bag” to proceed to payment.
On the Payment Method screen, select “Tap to Pay” as the mode of payment.
After selecting your payment method, tap “Review Order” to confirm the details.
In the Order Summary, tap “Charge” to finalize and complete the payment process.
By utilizing the “Tap to Pay” feature, users can expect faster transactions and an overall enhancement in customer experience.