SupportPlatform CustomizationHow to Set the Order of Required Profile Fields

How to Set the Order of Required Profile Fields

Support Team

Posted by Support Team on May 2, 2024 — Updated on May 18, 2025

Learn how to set the order of required profile fields with this guide.

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1. Click “Account”.

Click “Account”.

Click 'Account'.

2. Click “Customize Platform”.

Click “Customize Platform”.

Click 'Customize Platform'.

3. Select Profile Fields.

In Platform Settings tab, under General Settings, scroll down to Custom Content section and click on the “Enter Profile Fields that are required for anyone to access their content” box. Select all the required profile fields you want to add. The order is preserved and will be displayed in the order in which they are selected.

Select Profile Fields.

4. Click “Save”.

Scroll down and click the “Save” button.

Click 'Save'.

5. Complete your Profile.

When a client logs in to their account, they will see the order of fields that you entered earlier on the customize platform tab.

Complete your Profile.

This guide walked you through setting the order of required profile fields.


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