When do I receive payouts after collecting payments?

With Exercise.com’s Gym Management Software, you have the ability to process payments from credit cards, debit cards, bank accounts, and more. Your payout schedule will determine how often your payouts are initiated.

Click here to see how to manage your payout schedule.

Payout Speed

Your payout speed will determine how long it takes for payments you collect to “settle” before they become available to pay out.

Payout speed varies by country. In the United States for example, your funds become available to pay out 2 business days from the time that the transaction was processed.

Here are the expected payout speeds for our most common regions:

• Australia – 2 business days
• Canada – 7 calendar days
• France – 7 calendar days
• Germany – 7 calendar days
• Portugal – 7 calendar days
• United Kingdom – 7 calendar days
• United States – 2 business days

Your bank can also affect the time that it takes to receive payouts. Some banks take 1-3 business days to process payouts. If your bank adds processing time, it will delay your expected payout speed.

If your customers use a bank account as a payment method, it will take longer for the funds to become available to pay out, due the additional time that it takes to process and validate bank transactions compared to card transactions.