Remove from Group after Canceled Subscription

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Within our Workout Software, you have the ability to remove a client from a group after a subscription has been canceled.

This guide will walk you through the “remove from group” automation after a payment plan has been canceled.

1. Automations

Navigate to the “Automations” tab.

Automations

2. Create New Automation

Select “Add to or Remove from Group” from the “Create New Automation” drop down.

Create New Automation

3. Edit Automation

Click on the edit icons to customize the automation.

Edit Automation

4. Canceled a Subscription

Select “canceled a subscription” from the list of automation triggers.

Canceled a Subscription

5. Select Payment Plan

Select a payment plan or keep “Any or No Payment Plan”. If a specific payment plan is selected, only canceled subscriptions with the specified payment plan will trigger the removal of the client from the group.

Select Payment Plan

6. Finish Editing

Finalize the editing process.

Finish Editing

7. Select Group

Click the edit icon for group selection.

Select Group

8. Remove from Group

Select the “remove from Group” option.

Remove from Group

9. Select Group

Select the group to be removed from.

Select Group

10. Save

Save the changes made to the new automation.

Save

11. Save All

Or click on “Save All” at the bottom of the page.

Save All

12. Groups

To check if clients have been removed after canceling a subscription, access the “Groups” tab from the menu.

Groups

13. Group Options

Click on the options icon next to the group.

Group Options

14. View Group

Select “View Group” from the list of options.

View Group

15. Members

Click on the “Members” tab.

Members

16. View List

View the list of members. Clients who canceled the specified payment plan should be removed.

View List

The guide covered the process of removing a member from a group after canceling a subscription.

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Within our Workout Software, you have the ability to remove a client from a group after a subscription has been canceled.

This guide will walk you through the “remove from group” automation after a payment plan has been canceled.

1. Automations

Navigate to the “Automations” tab.

Automations

2. Create New Automation

Select “Add to or Remove from Group” from the “Create New Automation” drop down.

Create New Automation

3. Edit Automation

Click on the edit icons to customize the automation.

Edit Automation

4. Canceled a Subscription

Select “canceled a subscription” from the list of automation triggers.

Canceled a Subscription

5. Select Payment Plan

Select Payment Plan

6. Finish Editing

Finalize the editing process.

Finish Editing

7. Select Group

Click the edit icon for group selection.

Select Group

8. Remove from Group

Select the “remove from Group” option.

Remove from Group

9. Select Group

Select the group to be removed from.

Select Group

10. Save

Save the changes made to the new automation.

Save

11. Save All

Or click on “Save All” at the bottom of the page.

Save All

12. Groups

To check if clients have been removed after canceling a subscription, access the “Groups” tab from the menu.

Groups

13. Group Options

Click on the options icon next to the group.

Group Options

14. View Group

Select “View Group” from the list of options.

View Group

15. Members

Click on the “Members” tab.

Members

16. View List

View the list of members. Clients who canceled the specified payment plan should be removed.

View List

The guide covered the process of removing a member from a group after canceling a subscription.

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