SupportPackagesHow to Reset Service Balance to Zero after Successful Subscription Payment

How to Reset Service Balance to Zero after Successful Subscription Payment

Support Team

Posted by Support Team on December 7, 2024 — Updated on May 27, 2025

Within our Workout Software, you have the ability to enable resetting a service balance to zero after a successful subscription payment.

This guide walks through the process of enabling the “Reset Positive Service Balance” setting for subscription packages.

1. Schedule

Navigate to the “Schedule” section

Schedule

2. Packages

Access the “Packages” tab

Packages

3. Create New Package

Create a new package by clicking on the “New Package” button.

Create New Package

4. Customize Package

Customize the package settings. Select services, number of visits, location and other available options.

Customize Package

5. Service Balance

Enable service balance and set the credit per-payment.

Service Balance

6. Payment Plan

Choose a payment plan. After selecting, additional options will be displayed.

Payment Plan

7. Enable Reset Positive Service Balance

Enable the “Reset Positive Service Balance” checkbox. When the service balance is positive, the balance will be reset to 0 after a successful subscription payment.

Enable Reset Positive Service Balance

8. Save Package

Save the package.

Save Package

The guide covered enabling reset service balance.


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