Support Client Management
How to Review Version History for Changes to Visits

How to Review Version History for Changes to Visits

Posted by Support Team on September 12, 2025 — Updated on September 12, 2025

In this tutorial, you will learn how to review the version history for changes to visits within the Exercise.com for Business platform. This feature helps you track and verify updates to client records over time.

1. Prepare to Review Visit History

Before starting, ensure you have access to the user accounts and visit records you want to examine.

User account access screen before reviewing visit history

2. Click “Accounts”

Click “Accounts” to open the accounts list where you can select a specific user.

Accounts menu option on the dashboard

3. Select the Client

Click on the client to access the detailed profile of this user.

Selecting a client from the accounts list

4. Click “Visits”

Click “Visits” to view all recorded visits associated with the client.

Visits tab on client profile

5. Open Visit Options

Click the options menu for the selected visit to manage visit details.

Visit options menu

6. Click “View Version History”

Click “View Version History” to review all changes made to this visit over time.

View Version History option in visit menu

7. Review the Version History

Explore the version history feature, which provides an in-depth overview of updates and modifications. Each entry includes the date and time of the change, along with the account associated with the edits. The changes column offers concise descriptions, clearly delineating both the previous and current states for quick reference. If the account appears as “Unknown,” it indicates that the action was performed by the platform itself.

Version history details for a client visit

8. Click “Close”

Click “Close” to exit the version history view and return to the visit details.

Closing the version history view

You have successfully reviewed the version history for changes to visits. This feature helps you track and verify updates, ensuring accurate client records. For further management, you may also want to learn how to edit visit details or how to generate visit reports.

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