Routing Payments Across Multiple Locations

Using your Gym Management Software, you can route payments across multiple locations.

If you have multiple gym locations with unique bank accounts, our payments system will let you set up receiving accounts for each unique location, so payments collected for a specific location will be paid out to that location’s bank account.

Routing Payments Across Multiple Locations Overview

With this feature enabled, your locations that are connected to their own unique Stripe accounts will receive all subscriptions and payments associated with that specific location (minus the application fee).

If a charge is processed for a client with no location assigned, and the item sold has no alternate destination account configured, the payment will be transferred to the primary Stripe account for your platform.

How are charge destinations evaluated?

In-Person Package w/ Visits, Physical Products, Late Fees:

  • If the client has a location assigned and that location has a Stripe account configured, the payment will be routed to that location’s account.

  • If the client has no location assigned but the package does have a location assigned with a Stripe account configured, the payment will be routed to that location’s account.

  • If neither the client nor the package has a location assigned, the payment will be routed to the primary Stripe account for the platform.

Ecommerce Transactions:

Online Training or Individual Client Subscriptions with No Package Attached

If Online Training has a location configured on the “Customize Platform: Clients” page, payments will go to that location’s account. Otherwise, these subscription payments will be routed to the primary Stripe account for the platform.

Groups for Sale

If a Group has a location assigned under Payment settings, payments will go to that location’s account. Otherwise, group payments will be routed to the primary Stripe account for the platform.

Workout Plans for Sale

If a Workout Plan has a location assigned under Payment settings, payments will go to that location’s account. Otherwise, group payments will be routed to the primary Stripe account for the platform.

Products for Sale

If a Product has a location assigned under Payment settings, payments will go to that location’s account. Otherwise, product payments will be routed to the primary Stripe account for the platform.

How to Track Your Funds in Reports

The Charges Report will show the destination account for every charge collected. You can also filter by destination for all of your revenue-related reports.

Now, you can route payments across multiple locations!

Updated on June 9, 2021

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