Support Business Account Support
How do I view how long a member is retained?

How do I view how long a member is retained?

Posted by Support Team on September 10, 2020 — Updated on June 11, 2025

This guide will walk you through how to view how long a member is retained.

1. Click the three-dot menu

Click the three-dot menu next to the Account tab to reveal the additional tabs.

Click the three-dot menu

2. Click “Reports”

Scroll down and click “Reports” tab.

Click 'Reports'

3. Click “Group Reports”

Click the “Group Reports” section to view the list of reports under this category.

Click 'Group Reports'

4. Click “Aggregate Revenue / Statistics”

Click the “Aggregate Revenue/Statistics” Report.

Click 'Aggregate Revenue / Statistics'

5. Set Filters

Set Your Filter Preferences

Set Filters

6. Click “Refresh Report”

Click the “Refresh Report” button.

Click 'Refresh Report'

7. Generated Report

View the generated report.

Generated Report

This guide covered the process on how to view how long a member is retained.

Now you can view how long a member is retained!

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
Follow us:
Company
Start Here
Copyright © 2025 Exercise.com
Made with ❤️ at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA