SupportBusiness Account SupportHow to Send an App Alert via Messages

How to Send an App Alert via Messages

Support Team

Posted by Support Team on June 27, 2024 — Updated on September 8, 2025

Within our Custom-branded fitness apps, you have the ability to schedule and send announcements directly to everyone who’s using your apps. This guide walks you through sending an App Alert via messages, including scheduling and setting an expiration date. These App Alerts will show as a full-screen announcement in your apps.

1. Click the “Messages” tab.

Sign in with your staff account, and click the Messages tab.

Click the 'Messages' tab.

2. Click the arrow next to Messages.

In the Messages tab, click the down-arrow icon next to Messages to switch to App Alerts.

Click the arrow next to Messages.

3. Click “Add New Message”.

Click the button to add a new Message.

Click 'Add New Message'.

4. Choose who you want to receive this App Alert.

Choose who should receive this App Alert. You can send it to individual accounts, which makes it easy to test and preview any App Alerts you’ve created. You can also send it to groups, products, and plans that your clients have availed on your platform.

Choose who you want to receive this App Alert.

5. Choose the App Alert that you want to send.

Choose the App Alert that you want to send from the dropdown select menu.

Choose the App Alert that you want to send.

6. Send the App Alert immediately or schedule it.

You can send the App Alert immediately by clicking the send-arrow icon, or schedule it by clicking the down-arrow icon to view scheduling options and select a future day and time.

Send the App Alert immediately or schedule it.

7. Set Expiration date.

You can set an expiration date to determine when the App Alert will stop appearing in your apps if it hasn’t been opened yet.

Set Expiration date.

8. Click the Send Message button when you’re ready to send!

Click the Send Message button when you’re ready to send. All recipients will see this App Alert the next time they open their app, unless they don’t open the app before the App Alert expires. If someone has multiple app alerts, they will see the most recently sent App Alert first.

Click the Send Message button when you're ready to send!

This guide covered setting up a new message to send an App Alert to the people you want to send it to. Now you can share announcements and exciting news directly with everyone using your apps!

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