Support Automations
How to Create an Automation to Send a Message for an Expired Package

How to Create an Automation to Send a Message for an Expired Package

Posted by Support Team on April 13, 2024 — Updated on May 26, 2025

To create an automation to send a message for an expired package within your fitness business management software platform, follow the step-by-step instructions below.

1. Click on the “Customize Platform” tab on the left sidebar.

Go to Automations to set up your client automation.

Click on the “Customize Platform” tab on the left sidebar.

2. Click on the “Create New Automation” drop-down list.

Click the drop-down list under “Create New Automation” and select a client automation.

Click on the “Create New Automation” drop-down list.

3. Click on “Create New Automation” and select “Send a Message: One Time” from the drop-down.

Select “Send a Message: One Time” to proceed with the Automation setup.

Click on “Create New Automation” and select “Send a Message: One Time” from the drop-down.

4. Click on the edit icons to customize the settings.

To customize the automation, click the edit icons.

Click on the edit icons to customize the settings.

5. Select Trigger “an expired package.”

Choose “an expired package” from the list of triggers.

Select Trigger “an expired package.'

6. Select Time Frame and Duration.

Select the time frame and enter a number for the duration.

5. Select Time Frame and Duration

7. Select a Package.

You can select any package or a specific package. For a specific package the trigger will only apply to the selected package. For “Any Package” it will apply to all packages.

Select a Package

8. Finish Editing and Click “Save.”

Complete the editing process, then click “Save” to finalize and store the automation.

7. Finish Editing and Click 'Save.'

This guide detailed the process of creating a send a message automation for an expired package.

Support Team - Can’t find the answer you’re looking for? Don’t worry we’re here to help! Contact support via this link and we'll get your questions answered!
We make fitness businesses happy and successful. We are a next-generation software platform dedicated to making it easy for fitness professionals to manage their entire fitness business in one place.
Follow us:
Company
Start Here
Copyright © 2025 Exercise.com
Made with ❤️ at 15310 Amberly Dr, Suite 250, Tampa, FL 33647 & world-wide
Privacy Policy
Terms of Service
CCPA